where do you find the sonos controller app for mac

Where Do You Find The Sonos Controller App Serial Number In That

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Suddenly Sonos PC software and iPhoneiPad controller were unable to find my music library on my NAS, what it did for month.

I have my sonos bridge connected directly to my router (no wireless).

When I try to add the library (which is on the desktop itself), I get the message indicating that my Computer is not found.

Is your computer wired into the network or wireless Do you have any firewalls on your computer Firewalls tend to block file sharing and must be configured in order to allow Sonos to access your music.

You can find steps on the configuration for your firewall here: If you are still unable to add your music library after configuring the firewall please submit another diagnostic of your system.

To been able to play music I have to remove the library and re-add.

Add a new rule. Under the general tab, set it to Allow this traffic, All network adapters.

Open your Sonos Controller and click on the Help tab and then About My Sonos System.

Where Do You Find The Sonos Controller App Serial Number In That

Find the serial number in that list and add it as the MAC address(minus the last digit.) Next tab, Ports and Protocols tab, set it to All IP Protocols and Both.

Next tab, Applications tab, do NOT add the Sonos desktop controller(or Sonos.exe).

Last tab is Scheduling, do not do scheduling.

I cannot play my music library either through the controller on my MacbookPro or IPad mini.

This has been a recurring problem in recent weeks, about which Ive had to make several calls to support to trouble shoot.

Apparently this is a known problem, at least for the laptop, having nothing to do with any firewall or lack of sharing being turned on.

I have gone through the steps Ive been advised to take (restarting, checking for updates), and I still get the error message unable to play...

One thing I notice is that the problem seems to occur each time after I update the music library.

Its not necessarily confined to that, but this seems to be associated.

In the past, Ive happily recommended Sonos to others, but I am now losing confidence in the system.

Im hoping a solution can be found that really works, and soon.

The system has been sitting unused for a couple of months now as I was getting really fed up trying to fix it each time it stopped working.

Its an expensive piece of kit to have sitting around however abd I have girded my loins to have another go and.

I too have been unable to use my Music library from my MAC with any regularity.

Where Do You Find The Sonos Controller App For Mac